Keeping.com – Gmail Based Help Desk

Ed: Talking with a business owner recently about sheer volume of email they get and how hard it is to keep on top of.

I’m trying to keep things out of email, certainly in my day job the introduction of Slack has completely eliminated team email and for the Startup88 team we have never used email for anything but notifications of new pitches from the website.

I can see how having this as another Gmail tab is attractive but given email is so distracting and often non productive I can’t decide if putting your support inside of your Gmail is a good idea. Thoughts?

Startup Name	Keeping.com
What problem are you solving?	Keeping™ brings collaboration to Gmail/GoogleApps
What is your solution?	Keeping™ is the world’s first help desk that works inside Gmail. It’s a customer support tool that integrates with Gmail/Google Apps. It allows a team to manage customers support more efficiently directly from their current mailbox without having to use an external helpdesk.
Target Market	Teams that need to collaborate over email.
How will you make money?	Subscriptions/Advertisement
Tell us about the market & founders, why is this a great opportunity?	Our company is based in Geneva, Switzerland and was founded by Vincent Cassar and Daniel Piché.
Founders Names	Vincent Cassar
What type of funding has the company received?	Bootstrap
Website	http://www.keeping.com/
Twitter Handle	@keepingcom

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Mike88

Mike Nicholls Australian Inventor + Entrepreneur working with a small team of engineers building prototypes from Inventions including two medical devices. Publishes Startup88.com and has assessed/reviewed +500 inventions and +200 startups in the last 3 years. Mentors Sydney Startups via Incubate and other incubators and helps members of the Australian Startup Community via the Startup88.com website with free publicity and advertising. Experience in numerous industries including Digital Publishing, Cloud Computing, Apps, Hardware, Aviation, Real Estate & Finance and Health/Medical Devices.

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Mike88

11 years ago

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