Startup Name: Zonka Feedback
Tagline: Customer Feedback App for iPad, Android, Email, SMS & Online Surveys
Elevator Pitch: Zonka is one of the most powerful and complete feedback management software that is super-easy to use and deploy. It empowers businesses to tap into customer feedback via multiple survey channels. It not only helps collect feedbacks, Zonka aims to simplify and automate the entire feedback management process. From capturing feedbacks, understanding detailed reports and taking actions on responses, Zonka’s goal is to effectively help deliver an uncanny customer experience.
Target Market: Restaurants, Airports, Hospitals & Healthcare, Retail & Shopping, Education & Academics
How will you make money? The goal is to power all possible online and offline touchpoints for feedback including VOIP, social media listening, IoT devices and custom built low energy tablets. We plan to integrate the product with 100s of platforms for seamlessly syncing of responses as well as triggering feedback requests from different platforms. Most importantly to use Machine Learning and AI in a big way for our customers to discover feedback trends so that we can understand their data better. Therefore we have a plan to change the way feedback is taken from customers and employees alike. We have monthly subscription based model
How much capital have you raised?: NA
Founder(s) Name: Rajiv Mehta
Website: https://www.zonkafeedback.com
Twitter: @zonkafeedback
City/Country: New Delhi, India
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