Startup Name: Workativ
Tagline: A simple AI + Automation SaaS platform to build a Digital Virtual Assistant for employee support. No coding required!
Elevator Pitch: Workativ Assistant is a cognitive workplace automation SaaS platform designed to transform the way companies provide IT support to employees. To reduce helpdesk and IT support costs, Workativ Assistant helps companies purpose-build a Digital Virtual Assistant with out-of-the-box automation capabilities to help employees self resolve repetitive issues and service requests autonomously without the need to contact Helpdesk.
Workativ Assistant fully automates a request, e.g. the onboarding new employee, creating and managing distribution lists, unlocking accounts, and much more. Because of a fully automated solution, the time on resolving issues and requests are drastically reduced to a few seconds, enabling more productivity for both employees and IT Help Desk and support teams.
Workativ Assistant enables companies of all sizes to:
– Call Deflection
– Ticket Automation
– Conversational AI Self Service
– Automated Resolution
– 24/7 Availability
– Cost Reduction in IT Support
– Slack & Microsoft Teams chat-based IT Support.
Explore several ready-made automations from Workativ Marketplace.
Target Market: SMB
How will you make money?: Subscriptions
How much capital have you raised?: None
Founder(s) Name: Imran Quraishy
Website: https://workativ.com/
Twitter: @workativ
City/Country: United States of America
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