Vidbix – Customer screen-recordings to solve issues faster

Startup Name: Vidbix

Tagline: Customer screen-recordings to solve issues faster

Elevator Pitch: Vidbix enables your customers to explain their issues by recording their screen+voice without the need to install anything on their side. It’s easier to explain for your customers and provides all the context to your agents to solve issues faster and personally. Vidbix is fully integrated into Intercom and Zendesk (more coming soon) or can be used stand-alone.

Target Market: Customer Support, Customer Success, Customer Service, Customer Care, Customer Experience

How will you make money?:

How much capital have you raised?:

Founder(s) Name: Lluís M. Ventura

Website: https://www.usevidbix.me

Twitter: @vidbix

City/Country: Barcelona, Spain