Startup Name: CustomerSuccessBox
Tagline: CustomerSuccessBox is an AI powered customer success platform for B2B SaaS
Elevator Pitch: Customer Success tracks product adoption to understand customer onboarding, product adoption and usage analysis, and calculating customer health score. It enables success managers to deliver a consistent customer onboarding experience, improve retention, drive upsell and improve monthly recurring revenue (MRR) and lifetime value (LTV) for SaaS businesses.
CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent pending technology is built to handle ~ 2,200 events/second to monitor customer account health. CustomerSuccessBox is being used by global clients like Pipedrive, Raken, Locus, Headset and more.
Target Market: B2B Saas
How will you make money?:
How much capital have you raised?: 100-250k
Founder(s) Name: Puneet Kataria
Website: https://customersuccessbox.com/
Twitter: @CustSuccessBox
City/Country: Gurgaon, India
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