Customer Thermometer
| Startup Name | Customer Thermometer |
|---|---|
| What problem are you solving? | Because life’s too short to fill in long surveys. Survey fatigue is endemic amongst customers and typical response rates are disastrously low, often at sub 2%. We make it so simple for customers to give feedback that it takes less than 5 seconds, boosting customer engagement and response rate in one fell swoop. |
| What is your solution? | Customer Thermometer is the only 1-click customer satisfaction and employee retention survey that can be answered from their inbox, giving you industry-leading response rates.It is an easy and unique way to gather the thoughts of your customers and staff. Write, create and send beautiful, branded emails in seconds. Your customers and employees can click directly from their email inbox. You track their responses in real time. Our 1-question surveys can be easily embedded or integrated with popular platforms & CMS tools such as Zendesk, Desk.com, Intercom, Salesforce, ConnectWise, Outlook, Mailchimp, Shopify and many more. |
| Target Market | Businesses |
| How will you make money? | Free trial, then from $29/month = 50 credits to $159/month = 1000 credits | 1 credit = 1 email survey or 1 customer/staff response |
| Tell us about the market & founders, why is this a great opportunity? | Lindsay Willott and Mark Copeman founded the company. Their backgrounds are in technology and marketing communications. They bring the visual engagement and interest from high touch marketing communications to the until-now dull world of surveys and online feedback. |
| Founders Names | Mark Copeman |
| Founders Email | NA |
| What type of funding has the company received? | NA |
| If you have a press kit or image gallery please provide a link (optional) | NA |
| Website | www.customerthermometer.com |
| Twitter Handle | @CustThermometer |
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