Fixlify

Company profile:

Startup name: Fixlify

Tagline: AI-powered field service management software for service businesses

Elevator Pitch: Fixlify AI connects customer records, scheduling, dispatch, jobs, estimates, invoices, and communication in one workspace for service businesses. Office staff and technicians can coordinate work, track progress, manage job costs, and keep customer history connected to each job.

Its configurable AI phone assistant can collect service details, check availability, and create bookings, with optional staff approval. Online booking and mobile workflows help connect customers, dispatchers, and field technicians.

Target Market: Small and midsize field service businesses, including HVAC, plumbing, electrical, garage door, cleaning, and handyman companies.

How will you make money?: Fixlify offers free and paid monthly subscription plans, with usage credits for AI phone, SMS, and outbound email services.

How much capital have you raised?:

Website: https://fixlify.app/

City/Country:

AI-assisted summary:

Fixlify AI is a field-service management platform for small service teams, combining an AI receptionist with scheduling, dispatch, customer records, estimates, invoices, and mobile workflows in one workspace. (Source: https://fixlify.app/)

The company targets teams of roughly one to 10 people in trades including HVAC, plumbing, electrical, cleaning, landscaping, appliance repair, roofing, locksmithing, painting, pool service, and handyman work. (Source: https://fixlify.app/)

Problem and target users

Small field-service operators commonly need to coordinate inbound requests, technician availability, job details, customer history, estimates, and payment collection while staff are working in the field rather than at a desk. Fixlify’s stated product premise is to keep these records connected from the initial call through the completed invoice, rather than splitting them across separate systems. (Source: https://fixlify.app/about)

The most differentiated problem area is call intake: Fixlify says its AI receptionist can be configured to answer incoming calls, collect caller and job details, offer appointments based on business rules, and escalate cases to people when appropriate. (Source: https://fixlify.app/features/ai-phone-answering)

This focus makes the product most relevant to owner-led and small-office service businesses where missed or poorly documented calls can create operational handoffs before a job is ever scheduled. Fixlify’s own materials specifically frame after-hours coverage, incomplete voicemail information, and disconnected answering services as pain points for small teams. (Source: https://fixlify.app/features/ai-phone-answering)

Product and solution

Fixlify organizes the core field-service workflow around calls or requests, customers, schedules, field work, estimates, and invoices, with job context intended to persist across each stage. (Source: https://fixlify.app/)

• Its AI receptionist uses business-configured information and instructions to answer calls, capture lead details, offer eligible appointments, and send confirmations. (Source: https://fixlify.app/)
• Its dispatch and scheduling tools support technician assignment using factors such as skills, location, availability, and workload, alongside calendar-based conflict detection, travel-time estimates, and workload balancing. (Source: https://fixlify.app/)
• The mobile workflow lets technicians update job status, capture photos and notes, create invoices, collect payments, navigate to jobs, and review customer and job history. (Source: https://fixlify.app/)
• The App Store listing says the product also includes work-order management, CRM records, estimates, invoicing, team roles, and a unified inbox for SMS, email, and in-app messages. (Source: https://apps.apple.com/us/app/fixlify-ai-field-service-crm/id6759870568)

Fixlify states that its AI voice dispatcher, smart replies, and scheduling functions use Google Gemini, and its App Store disclosure says that call audio and messages are processed to generate automated responses; customers can disable AI features in settings. (Source: https://apps.apple.com/us/app/fixlify-ai-field-service-crm/id6759870568)

Business model, pricing signals, and traction

Fixlify uses a freemium SaaS model with usage-based AI credits: its free tier includes one team member, up to 30 jobs per month, core scheduling, dispatch, CRM, invoicing, estimates, online booking, mobile apps, and 50 one-time AI credits. (Source: https://fixlify.app/pricing)

Paid plans are listed at $49 per month for Pro and $199 per month for Business; Pro includes 300 monthly AI credits, three included team members, and up to 200 jobs per month, while Business includes 1,000 monthly AI credits, 10 included team members, and unlimited jobs. (Source: https://fixlify.app/pricing)

Fixlify says each phone number consumes 70 AI credits per month, while AI actions also consume credits, creating a combination of subscription revenue and usage-linked expansion. (Source: https://fixlify.app/pricing)

The product is available on iPhone and iPad, and the App Store listing identifies the seller as Ihor Furman; the listing currently says it has not received enough ratings or reviews to display an overview, so public evidence of customer adoption remains limited. (Source: https://apps.apple.com/us/app/fixlify-ai-field-service-crm/id6759870568)

Expert take

Fixlify’s positioning is clear: start with the operational moment that matters most for a local service business—the inbound request—and preserve context through scheduling, field execution, billing, and follow-up.

Its strongest strategic angle is the integration of an AI call agent into a lightweight field-service operating system aimed at smaller teams, rather than presenting AI as a standalone answering tool.

The principal unknown is execution: buyers should test call routing, escalation quality, mobile reliability, integrations, and the practical cost of credit consumption under real call volume before making it a core operating system.

Note: Information based on publicly available sources at the time of writing, and summarized by AI.