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Certainly – Conversational AI for Ecommerce and Customer Service

Sachin Apr 20, 2025
certainly


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Startup Name: Certainly

Tagline: Conversational AI for Ecommerce and Customer Service

Elevator Pitch: Give your customers the best of automation and conversational AI through Certainly’s (formerly BotXO) chatbot solutions. We help businesses of all sizes to deliver next-level customer experience, delivering more sales and less returns.

Certainly is a Conversational AI Platform made for ecommerce and customer service. Through our next-generation technology, companies are able to gather insights from zero-party data from conversations with visitors to ensure fewer product returns, lower cart abandonment and higher customer lifetime value.

Target Market: Ecommerce

How will you make money?: Subscription model, starting at $650 p/m

How much capital have you raised?:

Founder(s) Name: Henrik Fabrin

Website: https://www.certainly.io/

Twitter: @Certainly_io

City/Country: Copenhagen

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