More by Sachin Pitch your Startup, App or Hardware or post a Startup Event or Startup Job
Company profile:
Startup name: HeyRik
Tagline: AI phone agents for sales, support and appointments
Elevator Pitch: HeyRik helps businesses create AI phone agents for sales, customer support, appointment scheduling and outbound campaigns. Teams can configure an agent, choose a voice, add business knowledge and test a conversation before connecting a phone number.
The platform brings agent configuration, multilingual conversations, transcripts and analytics into one workflow. We are inviting early users to try a specific phone workflow and share feedback on setup and conversation quality.
Target Market: Businesses and small teams evaluating AI phone agents for sales, customer support, appointment scheduling and outbound campaigns.
How will you make money?: A free Starter plan lets teams evaluate the product, with paid plans for higher-volume business use. Paid pricing is quoted according to the required volume.
How much capital have you raised?:
Website: https://www.heyrik.com/
City/Country: India
AI-assisted summary:
HeyRik is a voice-AI platform for building, deploying, and monitoring phone agents that can handle inbound calls and outbound campaigns for functions such as support, sales, scheduling, and reception. (Source: https://www.heyrik.com/) Its pitch is straightforward: give teams a single product for conversational voice agents, knowledge retrieval, telephony, campaign execution, and call analysis rather than requiring several disconnected tools. (Source: https://www.heyrik.com/)
Problem and target users
HeyRik is aimed at customer-facing teams whose workflows still depend heavily on phone calls but are slowed by rigid IVRs, separate telephony and campaign tools, and manual follow-up. (Source: https://www.brutanix.com/showcase/heyrik) The company’s product positioning spans inbound support and answering services, lead qualification, appointment booking, reminders, and high-volume outbound calling; its examples are particularly relevant to businesses operating Indian-language call workflows. (Source: https://www.heyrik.com/)
The target customer appears to be an operator or business team that wants to put a voice agent into production without building its own call stack or requiring deep telephony expertise. HeyRik says users can configure an agent with a voice, prompt, knowledge base, phone number or channel, and operating schedule before launching it for inbound or outbound use. (Source: https://www.heyrik.com/)
Product and key features
The core product is a visual, no-code agent builder for designing prompts, call flows, and branching logic. (Source: https://www.heyrik.com/) Users can upload documents to ground agent responses in their own content, while the platform also offers local-number provisioning and support for bring-your-own connectivity through Twilio, Exotel, and SIP trunks. (Source: https://www.heyrik.com/)
- HeyRik offers AI voice agents with voices designed to handle interruptions and barge-in during live conversations. (Source: https://www.heyrik.com/)
- The platform supports voice cloning from a sample and text-to-speech, alongside agents for reception, support, sales, IVR, appointment scheduling, and outbound calling. (Source: https://www.heyrik.com/)
- It says its agents and cloned voices support more than 30 languages, including Hindi, Telugu, Tamil, Kannada, Malayalam, Bengali, Marathi, Gujarati, and Punjabi. (Source: https://www.heyrik.com/)
- For operations, HeyRik says it records, transcribes, and scores calls, and it supports bulk campaigns with monitoring and retries. (Source: https://www.heyrik.com/)
- Its privacy policy describes optional Google Calendar and Sheets integrations for appointment booking and writing call outcomes or records into connected spreadsheets. (Source: https://www.heyrik.com/privacy)
Business model, pricing signals, and traction
HeyRik uses a usage-led pricing model: it says customers pay for call minutes rather than seats, with one credit equal to one minute of talk time. (Source: https://www.heyrik.com/) The published Starter tier is free and includes 30 minutes, 30 credits, up to three agents, and email support; higher tiers add capabilities such as unlimited agents, bulk calling, CRM/import tools, dedicated support, reseller access, and custom integrations. (Source: https://www.heyrik.com/)
The company reports more than 10,000 calls handled, 120 ms median voice latency, support for 40-plus languages, and 99.9% platform uptime on its website, although these are self-reported figures rather than independently audited performance data. (Source: https://www.heyrik.com/)
Privacy and compliance are material considerations for the model: HeyRik states that customers initiating or receiving calls are responsible for participant notices and any consent required under applicable call-recording, telemarketing, and do-not-call rules. (Source: https://www.heyrik.com/privacy) It also states that customers may clone only voices they own or have explicit documented permission to use. (Source: https://www.heyrik.com/privacy)
Expert take
HeyRik’s strongest positioning is its attempt to package the practical voice-agent stack—agent design, knowledge, numbers, campaigns, and analytics—into one operational product. Its focus on multilingual Indian call workflows could be meaningful where language coverage and local telephony integration matter as much as model quality.
The principal unknowns are independent evidence of reliability at scale, customer retention, and how consistently the product helps customers navigate outbound-calling and recording compliance across jurisdictions. For founders and investors, those operating proof points matter more than feature breadth in a crowded voice-AI category.
Note: Information based on publicly available sources at the time of writing, and summarized by AI.
Pitch your Startup, App or Hardware or post a Startup Event or Startup Job