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Startup Name: Euphoric.ai
Tagline: Euphoric.ai is an AI-powered help desk platform that unifies customer interactions from email, chat, and voice calls into a centralized inbox, streamlining support processes and enhancing team productivity through automation and intelligent tools.
Elevator Pitch: Euphoric.ai brings together customer communication channels—emails, messengers, and calls—into a unified platform for streamlined support management. AI tools, such as smart replies and ticket summaries, help reduce response times and increase productivity. The internal knowledge base delivers immediate answers, allowing agents to focus on resolving more complex issues. With integrated phone support, the platform enables seamless multi-channel communication. Its detailed reporting capabilities give managers the insights they need to refine strategies. Euphoric.ai ensures security and compliance with PCI DSS and ISO, safeguarding customer data at every step.
Target Market: Small and Medium-Sized Enterprises (SMEs): Businesses looking for affordable, scalable customer support solutions to enhance service efficiency. E-commerce Companies: Online retailers needing to manage customer inquiries across multiple channels to improve the shopping experience. Startups: New businesses seeking to establish effective customer support processes from the ground up. Large Enterprises: Organizations aiming to integrate advanced AI features into their existing customer service operations for better performance. Customer Support Teams: Teams across various industries looking to streamline communication, automate repetitive tasks, and enhance overall productivity. Service-Based Businesses: Companies in sectors such as hospitality, healthcare, and finance that require efficient management of customer inquiries and support requests.
How will you make money?: Subscription Model: Charging businesses a monthly or annual fee based on the number of users or features accessed, providing tiered pricing options to cater to different business sizes.
Premium Features: Offering advanced AI tools and integrations as add-ons, allowing customers to enhance their experience for an additional cost.
Usage-Based Fees: Implementing charges based on the volume of customer interactions or support tickets handled, aligning pricing with the value delivered.
Enterprise Solutions: Providing customized solutions for larger organizations, including dedicated support and tailored integrations, at a premium price.
Partnerships and Integrations: Collaborating with other software providers to offer integrated solutions, potentially earning referral fees or revenue-sharing agreements.
Training and Consulting Services: Offering workshops, training sessions, or consulting services to help businesses optimize their use of the platform, generating additional revenue streams.
How much capital have you raised?: 10-50k
Founder(s) Name: Bogdan Dzhelmach
Website: https://euphoric.ai
Twitter: @ai_euphoric
City/Country: San Francisco/USA
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