This type of app has been around for a long time, I remember using Liveperson over 10 years ago for one of my sites, there have been a few others such as Olark but generally its been a quiet market, probably not the most sexy space but having used a few they are great for customer conversions.
The concept is good, but I can’t help but think its a bit crowded however according to the counter on their site they have 165,000 users, even if only 5% of them are paying customers they are probably close to being self funding.
Funny thing about these small business web App markets, everyone thinks they are old hat and saturated but you have to remember that many of the worlds hundreds of millions of businesses have only just put their businesses online, most of them have no clue about how to optimise their website for conversion. Its a very easy sell to put a chat box on your site, almost no cost and the effect it has on conversions is in my experience significant and the target market is easy to monetise if you can show value.
You can Pitch your Startup here.
|What problem are you solving?|
Even though companies spend a lot of time and money getting visitors to their site, a large percentage of those new visitors don’t engage with brand and never convert into leads.
|What is your solution?|
Pure Chat uses live chat to make talking with your customers as easy as texting your friends. Small businesses that use Pure Chat on their desktop or iOS/Android device can quickly engage website visitors and answer questions instantly once they put our customizable chat widget on their site.
|Why is this a great opportunity?|
Pure Chat helps businesses increase sales and customer happiness with an easy-to-use live chat software that’s ⅓ the price of other tools.
Startups, small businesses, e-commerce, customer support teams
|How will you make money?|
|What type of funding has the company received|