Startup Name: Jatana
Tagline: Your AI Customer Service Platform
Elevator Pitch: Jatana is deep learning based Saas solution that integrates directly with your help desk software of choice to automate processes related to customer service on Zendesk.
More importantly, it provides efficient customer support by automating ticket resolution for simple and repetitive issues and receiving resolution suggestions for more complicated issues.
The reason why Jatana is a ground-breaking offer is that you can build your own AI engines directly from our dashboard.
With Jatana, you can power up your Zendesk account by having an Artificial Intelligence that can suggest the best macro, send automatic replies, automate case categorization and routing, and connect to 3rd party systems via API.
Target Market: Customer service
How will you make money?: Monthly and Yearly Pricing Plans
How much capital have you raised?: 250-500k
Founder(s) Name: Francesco Stasi